FAQs

General Information 

  • Head over to ⁠Let's Do This here and log in to review your event entries on their platform. If you can't access or don't remember your details, please email support@letsdothis.com

  • The event starts and finishes in Pitlochry, Highland Perthshire. The event starts on Atholl Road, just up from Station Road Junction and finishes at the police station entrance. The route will take in Lochs Tummel and Rannoch in the areas of Aberfeldy, Kinloch Rannoch, Glengoulandie, Camserney, Atholl and Breadalbane.

  • Etape Caledonia is going to close all access roads onto the route in advance of the first cyclists, using cones, barriers and traffic management personnel. This will be supplemented by motor cycle marshals and will comply with current legislation regarding cycling on the highway. This will create a traffic free environment for the entire event, subject to participants being able to maintain the minimum average speed of 13mph. This is NOT what is called a rolling road closure where motorcycles travel ahead of the event and stop traffic that is already on the route for a short period of time to allow participants past. Given the length of the closure this would be impractical and inconvenient for road users. If you are a local resident with further queries relating to specific closures, please contact our Customer team on hello@etapecaledonia.com.   

  • The minimum age of entry for the event is 18 years old for the 85 Mile distance and 17 years old for the 40 Mile & 55 Mile distance as of 31 December 2024. 

  • The event is restricted to those who have entered the event in advance and we do not accept entry on the day.

    Roads are officially closed and prohibit all vehicular traffic including cyclists not participating in the Etape Caledonia and bearing event accreditation. The route is marshalled and cyclists without official event accreditation will be refused entry on to the route. 

  • The first wave will set off around 06:30am. When you book your place, you will be asked to provide an estimated time of how long you think it will take you to finish the ride. Please pick an appropriate and accurate time frame. The earlier starts will be reserved for entrants who can demonstrate their cycling ability through results in a select number of cycle events. Any competitor who has not participated in cycling events before will be placed in a general category. 

  • You will need to make sure that you bring your bike, helmet, rider number, timing chip (which will need to be collected during registration) and, we strongly recommend that you check the weather forecast and bring the appropriate clothing. Along with this be sure to bring energy supplies to get you through the course. 

    You may also find it useful to bring something to attach your rider numbers with, for example: safety pins or a race belt. 

  • In order to secure the support of local residents and businesses, we must ensure that roads are re-opened at pre-agreed times. An average of 13mph is the slowest possible speed cyclists can travel at to be within this road re-opening schedule. It is felt that this is a reasonable period to allow cyclists to complete the course. After the cut off time, cyclists will be allowed to continue on the route but will have to obey normal traffic regulations and negotiate the traffic that will then be on the road.

    Participants who choose to continue will be outside of the event support infrastructure. A sweep vehicle will be available to collect participants who choose not to complete the full course. 

  • Unfortunately, we do not allow participants to ride with headphones in. The safety of our participants is paramount and through wearing headphones you will be less likely to hear other competitors or marshals, which could become a hazard on route. By not wearing headphones you will also be able to enjoy the experience more and soak up the encouragement from spectators. If you are seen to be wearing headphones on event day you will be kindly asked to remove them and if caught with them during the competition you will be disqualified.

  • Start times and wave allocations will be send out via email two weeks prior to the event. They will also be available on our official website.

  • Once wave allocations have been made it is not possible to change your start time . 

  • Rider Pack Delivery: 

    You can purchase rider pack delivery upon registration, in which case your event pack will be posted to you in the 2 weeks prior to the event. Your address must be up to date on your registration 4 weeks before the event in order for these to be sent to the correct place as we will not be able to re-send.

    To update your address or add event pack delivery you need to access your registration via the ‘Let’s do This’ platform here.Once you are in, insert your reference number, select ticket, click on edit and amend all necessary details. If you need assistance, please email support@letsdothis.com

    Event Pack Collection: 

    If you did not pay for rider pack postage when registering, you will need to collect your pack from the collection point in the event Village on the Saturday prior the event day. Details about collection times will be shared shortly before the event. 

  • To be able to pick up your event pack you need your collection QR code and some form of ID.

    All QR codes for event pack collection will be sent out the week prior to the event date via email as well as via text message with a link, please keep an eye out for these, the email might pop in your spam folder!

    Should the QR code link not work, don’t worry! The team at the helpdesk/ event pack collection desk will be able to assist you.

  • The bib number goes on your back & your bike board goes on the handlebars of your bike. The bib can be attached with safety pins, however, it is recommended to use a race belt. You simply attach your number to the race belt and then put the clip it around your midriff. It can then be moved to show the number on your back.

    
The bike board is to be cable tied onto the front of your bike handlebars - this is your timing chip!

  • In order for us to record your finish time correctly you will need to pin your bib (rider number) on your back, which has the timing chip attached to it. You will also have a sticker with your bib number for your helmet and the handlebars of your bike. The timing chip is disposable so you can take it with you after the event. Visit the Help Desk in the Event Village for assistance or to see diagrams of where to put your timing chip.   

  • There will be water and feed stations available throughout the course. Energy products and bananas will be available at feed stations, along with a limited supply of high-energy snacks. Within the event village, participants will have the opportunity to purchase additional food and drink. Riders are expected to bring their own for the start. 

  • Bikes which are not of standard design must be approved by the organisers before the event. The organisers reserve the right to withdraw a participant from the event if their bike is considered, in the organiser’s opinion, to represent a danger to the cyclist or other participants.   

    Etape Caledonia 2024 – Permitted Bicycles: 

    * E-bikes are permitted but riders won’t qualify for any of the challenges along the route.   

    * Single-speed (both fixed and freewheel) bicycles are allowed as long as they have suitable brakes.   

    * Mountain bikes are allowed, although it is advised to use slick tyres to conserve energy.   

    * Tandems are allowed, both riders must be registered for the event.   

    * Tricycles are permitted   

    * Recumbent bicycles are allowed, however riders will be required to have a head height safety flag attached to the bicycle.   

    Please note that participants should ensure their bicycle is roadworthy and the event organisers reserve the right to challenge the safety/road worthiness of any bicycle they see at the event. 

  • We are happy for tandem riders to take part but each person must register as an individual rider. This means that each rider will receive a chip and rider number for health and safety reasons. This will however result in your times showing up as individuals and not a team.   

  • You are not permitted to have unconventional handlebars including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars. However, MTB bar ends are permitted on mountain bikes.     

  • Consistent with all world class sportives, participants must wear protective headgear which must be of a hard/soft construction and conform to a recognised standard such as EN1078, ANSI Z90.4, SNELL B90 or equivalent national standard. Participants are responsible for carefully selecting the correct headgear, ensuring it is in good condition and is fitted correctly. Please note: The British Kite Mark is not sufficient.   

  • Entry fees enable Etape Caledonia to take place and pay for all the administrative and operational costs necessary to stage the event. Although none of the general entry fee goes directly to the charity partners, we reserve a significant number of discounted entries for charity riders, which in turn gives riders a platform to raise funds for the charity. This is common practice with charities across mass participation events.

  • In order to be ready for your race we recommend that you arrive 90 minutes before the start of your wave. You then need to be in your start pen 20 minutes before your wave is due to start, this is to ensure you have partaken in our safety briefing and we do not need to delay the start. 

  • Parking is now sold out and there will be no parking available on event day.

    Road closures and parking suspensions occur in Pitlochry and surrounding areas as a result of the event taking place. Please note, Police and Traffic Wardens will patrol the parking suspensions throughout the event and vehicles parked illegally will be ticketed. If participants intend to drive to the event they must park in the event car park, clearly signposted when you arrive in Pitlochry.  

  • There will be clearly signed ‘Litter Zones’ at a number of locations around the route where cyclists can dispose of any rubbish while on the move. Those seen littering outside of these zones will have their timing chip removed and will be disqualified from the event.  

  • Unfortunately, we do not have a bag drop facility at the Etape Caledonia event village.

Registration 

  • Etape Caledonia has partnered with 'Let’s Do This' as the registration platform for Etape Caledonia entries for 2024. 

    When you enter Etape Caledonia, your entry information and payment is processed by 'Let’s Do This' and passed securely to Etape Caledonia. Your bank statement will show 'Let’s Do This' against your event entry, and you will receive a booking confirmation email from 'Let’s Do This'. Once you are entered, all event communication will come from the Etape Caledonia team. 

  • When you completed your registration and purchased your entry you should have received a confirmation email from ‘Let’s Do This’ containing all the details of your event booking including your booking reference.  

  • Editing your registration details, including predicted finish time, and address is easy, for now please just reach out to Let's Do This at support@letsdothis.com and they will be able to update your information.  

  • Each distance category has a specific capacity and if this is full it will display ‘Sold Out’. Alternatively, if you cannot find the desired competition on the entry form, please contact our customer service team who will be able to assist you hello@etapecaledonia.com.

  • Yes, you are able to do this. Please email hello@etapecaledonia.com with your request and we will assist you further. Please note: you will only be able to transfer into challenges with available places. 

  • The entry fee to the Etape Caledonia is non-refundable. 

    We do offer options for your entry for a fee if you can no longer participate. Please reach out to us at hello@etapecaledonia.com to find out more information.

    For further information on this please read the full entry Terms & Conditions here.  

  • Yes, you're free to raise funds for whichever charity you like. If you don't have a charity in mind, you can find our supporting charities here.

  • If you are interested in participating at this event for a charity, check out our charities page and click on a charity of your choice. You can reach out to them directly let them know you'd like to be part of their team!

    We recommend setting up a JustGiving page to assist with marketing and securing your funds.

Charity Participants  

Additional Information

  • See your GP if you have a problem or worry that might make it a risk for you to take part in the event. If you have any known medical conditions (such as diabetes, asthma, allergy to penicillin, etc) inform us prior to the event by entering it in the box provided on the online application. 

    In addition, please write all medical details on the back of your event number. Whether you have a medical condition or not, if you feel unwell on the event day – don’t take part. If you have flu, a feverish cold or a tummy bug, do not train until you have fully recovered. Then start gently and build up gradually. Do not attempt to catch up on lost mileage after illness or injury – this may cause further damage or illness. 

  • Please contact the event organisers via email, hello@etapecaledonia.com, with a full description of the missing item and we will do our best to reunite you with the item.

  • Marathon Photos are our official photographer for the event. Please go directly to their website to retrieve your photos and further information. 

  • Provisional results will be available via the tracking link on our website and if you have inputted a British mobile number, they will be texted to you. They will also be emailed to you post event.

  • Your age group is based upon the date of birth that you entered. Note that your age group is determined by your age on  31 December of the race year and not your age on race day.

  • Please note that we don’t operate a reserve/cancellation list as we already take into account the usual drop-out rate prior to the event.

  • There may be several reasons for this. Firstly, please ensure that you are entered correctly into the event by following the instructions outlined above. Secondly, emails can often get directed straight into junk/spam folders or get rejected by email servers altogether. Please ensure that you check those filters and additionally add ‘hello@etapecaledonia.com’ to your safe senders list. 

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